Q. Since update to 4.3, chart upload seems slower. What can I do?
A. With the iOS 4.0 multitasking feature, many apps stay open in the background of your iPhone using up a lot of memory. If you experience chart uploading problems, do the following:
1) Switch your iPhone off, this will cause all the apps running in background to close);
2) Switch your iPhone back on;
3) Open the Navionics App;
Apps can also be switched off one by one, without switching off the phone: press the HOME button (the one at the bottom of the screen) twice and all the open apps will show in an horizontal list. Press hard on the one you want to exit and then delete them from the list one at a time.
This will clear the phone’s memory and the app should run quicker and load charts.
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Q. Are the Navionics apps compatible with iPhone 4G?
A. iPhone 4G runs iOS 4.0 and the Navionics apps are compatible with this operating system. Nevertheless Navionics apps do not use iPhone 4G to its full potential (screen resolution). |
Q. Can I save a WP or a Marker searching by Lat&Long?
A. The Navionics App, gives you the possibility to search a point by Lat&Long. You can Search by Lat/Long by entering the coordinates and clicking Done. You are brought back to the map. Tapping on the bubble you will be able to save a Marker on the exact coordinates you searched for. To save a Waypoint by Lat&Long is not possible.
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Q. Are there other languages available?
A. The App is available in English, French, Italian, German. By default the App is in the language set in your iPhone's Settings menu.
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Q. What does it mean when a recorded Track appears as a dotted line and not a solid line?
A. In areas where GPS signal is poor or absent, recorded Tracks appear as a dotted line. This means that the GPS signal has little or no strength. |
Q. How do I activate the chart rotation (Course Up) function?
A. Tap the GPS button and your current position is centered on the map.
If you use a 3GS iPhone, tap GPS again and chart rotation is activated indicating the direction you are facing.
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Q. Is the chart rotation (Course Up) function available with all iPhones?
A. No, only with 3GS iPhones. |
Q. How do I maximize my battery life when running Navionics?
A. To maximize your battery life, always make sure that your iPhones' Auto-Lock Setting is set on 1 Minute. You can also lock your iPhone manually pressing the switch-on button on the top of your iPhone. The screen will turn black, but the Navionics App will keep running, recording a track and receiving GPS signal.
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Q. Sometimes when I launch my app it puts me in the wrong location. What can I do?
A. If you are uncertain your GPS is working properly try doing the following:
1. Make sure you have the Location Services in the ON position (Settings/General/Location Services ON/OFF);
2. Make sure the iPhone is exposed to the sky and out of doors;
3. Give the iPhone enough time to locate a signal (sometimes minutes);
4. Re-boot iPhone if a signal cannot be made;
5. Still problems? Check against other Apps using GPS such as Google Maps, if they place you in the same position as Navionics.
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Q. What are the available overlay options?
A. You have three chart overlay options: No Overlay shows Navionics maps with no overlay (this option is the only one available offline), Google shows Navionics maps with Google overlay, Bing shows Navionics maps with Bing overlay (Microsoft). Select the option you prefer. Tap on "Done" on the top task bar to go back to your map. |
Q. Does the overlay get stored on the iPhone?
A. No. The satellite imagery overlay modes are only available online and do not get stored. The data comes directly from the Google/Bing servers. |
Q. How is the overlay accessed?
A. To access the satellite imagery options you need to connect to 3G, WiFi or cellular coverage. |
Q. Why is the satellite imagery only on land and not on sea as in Navionics Platinum + charts?
A. Satellite imagery is overlayed only on land and not on water providing full visibility of the Navionics navigational charts (safety depths, depth contours, spot soundings, text, etc.).
This combines the value of the Navionics navigational charts on the water with the value of the satellite imagery on land, on the same screen.
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Q. Do I need a connection to see Navionics charts?
A. Once you have downloaded Navionics Mobile applications to your iPhone, they are resident on your device and are a reliable tool to access charts even when not in cell range. On the contrary, overlay options need a connection. |
Q. What is Navionics Mobile?
A. Navionics Mobile is Navionics' electronic cartography product designed specifically for use on smartphones. Currently Mobile is compatible with iPhone 3G/3GS and iPod touch 2nd generation. |
Q. Does Navionics Mobile support 3D?
A. No. |
Q. Can I use Navionics Mobile for road navigation?
A. No. Navionics Mobile is designed for viewing coastal marine areas and lakes. Most Navionics Mobile applications do include roads and highways, they are only for reference. |
Q. Can I create multiple waypoints?
A. Yes. Up to 99 waypoints can be set on a single route. You can create and save up to 100 routes. |
Q. Can I edit a Route by dragging a WP?
A. Yes. Clicking the WP button allows you to add up to 99 waypoints on the map and thus create a Route; tap the map where you wish to add a waypoint. To edit your Route, click the Cancel Last button which appears when Waypoints are being added or drag each waypoint in the position you wish. When you have finished creating the Route, click the WP button again. |
Q. Does the software provide spoken directions?
A. No. |
Q. How does the iPhone calculate my position?
A. The iPhone 3G calculates your position using its internal GPS, as well as any additional available signals i.e. WiFi and/or cell. The Navionics Mobile app does not require WiFi nor cell signals to function, only the GPS in order to show your position. |
Q. Can I navigate with the iPhone if there is no internet connectivity?
A. An internet connection is only needed to download Navionics Mobile to your iPhone. Once downloaded, the map resides on the iPhone allowing you to view Navionics Mobile Charts with the smartphones' internal GPS. |
Q. When my friends receive my email with my Route and Markers attached, what can they do with it?
A. The Tracks, Routes, Markers and Pictures you share can be easily overlayed in Google Earth or Google Maps, geotagged to their GPS position. Your friends back at home can track your adventures. |
Q. How can I take a picture from within the application?
A. Simply click on the camera icon in the top left corner of your map screen. To take a geotagged picture, activate your GPS and follow the same procedure. |
Q. Does the Mobile App have Range and Bearing?
A. Yes. You can see them on the top bar when you reach a speed higher than 5 knots. |
Q. Is there a limit to the number of 'Favorites' I can save?
A. You can store up to 200 Favorites or Markers (photos, objects, tides, currents, POI). |
Q. Can I plan my navigation?
A. Yes. It is possible to create a route with up to 99 waypoints. To plan a route simply tap the WP (waypoint) button then tap on the map to begin placing your waypoints, thus creating a route. An undo button appears for easy editing. For further instructions click on SETTING/HELP, or visit the USERS GUIDE on our website. You can also set Markers by tapping an area on the map you wish to place a Marker, then press 'Add to Favorites'. Your Marker will then appear on your map. You can add up to 200 Markers. |
Q. Can I record my track?
A. Yes. Tapping the TRACK button starts the track recording. Tapping it again stops the recording. Another tap and the TRACK starts recording again, or you have the option to delete the previously recorded track. With the 2.2 version or greater, you also have the option to save your track. For further instructions click on SETTING/HELP, or visit the users guide on our website. |
Q. How can I share my Photos, Tracks, Routes and Markers on Facebook?
A. If you have an active Facebook account you can login to connect to it and post your Photos, Tracks, Routes and Markers from your Mobile application to your wall. After you have created a route and saved it by tapping WP/new route/WP/save current route…
1)tap on the line of the route or on one of the WP’s.
2) you will see a balloon appear that states “tap for more info”.
3) you will then see the route listed / select it
4) you will see the route details and the default name at the top “route0?”
5) tap in the name area for the keyboard to display and edit name / press DONE
6) Press SAVE
7) It now goes back to the screen and follow the same steps to get it back to be able to SHARE.
Be sure your facebook/twitter/email is set up in the settings section of the app so it doesn’t send you out.
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Q. Can I search a geographical area?
A. No. You can only search the following categories: Marinas, Marine&Outdoor shops, Boat Dealer, Tide, Current, Lake, and Waterfront Restaurant. You can also search for a point entering Lat&Long. |
Q. Is there a limit to the number of 'Routes' I can save?
A. You can store up to 100 Routes.; |
Q. Is there a limit to the number of 'Tracks' I can save?
A. You can store up to 100 Tracks. |
Q. Does Navionics Mobile app use Magnetic North or True North?
A. Navionics Mobile app currently uses True North. |
Q. How do I rename my route/marker/track?
A. After you have created a route and saved it by tapping WP/new route/WP/save current route...
1)tap on the line of the route or on one of the WP’s.
2) you will see a balloon appear that states “tap for more info”.
3) you will then see the route listed / select it
4) you will see the route details and the default name at the top “route0?”
5) tap in the name area for the keyboard to display and edit name / press DONE
6) Press SAVE
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Q. Is it possible to import/export user data such as waypoints, markers, tracks and routes with Navionics Mobile?
A. No. Currently it is not possible to import or export any user data. The only operation users can do is share user data via email/FB/Twitter on Google Earth or Google Maps. |
Q. What do the symbols on the chart mean?
A. Navionics charts are based on official Hydrographic Services' charts. Symbols used in these charts are usually explained in the relevant Hydrographic Services websites. |
Q. How do I interpret the spot soundings found in Navionics charts (meters/feet/fathoms)?
A. The small number is the decimal part of the bigger number. For example: If in the "Settings" the user has selected "Meters", then the number 108 means 10.8 Meters (or feet or fathoms, depending on what unit of measure the user selected). |
Q. What type of Navionics maps are available on iPhone?
A. World-wide marine data from Navionics Gold, and US and Canadian lake maps from Navionics HotMaps Premium have been optimized to perform on iPhone. |
Q. Can I get Tides & Currents information on my iPhone?
A. Yes. Navionics marine charts include Tide and Current icons. By clicking on the "T" or "C" symbol on your chart, your iPhone will present the Tide and Current data along with a graphic trend line, show the current time of day, sun and moon rise and set, high and low water times and heights, as well as the ability to forecast future trends. Tide and Current data can also be accessed by Searching an area of interest, clicking on a Tide or Current icon from the resulting list, then on its icon on the map. |
Q. What is the navigation quality of Navionics Mobile charts?
A. Navionics Mobile Charts are not intended to replace fully functional chartplotters; however they are an excellent reference tool or compliment to your onboard electronics. You can find your position, seamlessly pan and zoom on the map, query chart objects, search marinas, locate boat ramps, wrecks and anchorages, view tides and currents with graphic display, measure distance from point-to-point and from home marker or current position to target waypoint with speed and distance values shown in miles, Nautical miles or Kilometers. You can view Latitude and Longitude, detailed object information accessible by category, and user-selectable shaded depth contours allowing users to distinguish safe waters at a glance with depth units set to user's preference in Feet, Meters or Fathoms, and so much more. With every update, which are frequent, new features are added. |
Q. What is the difference between the free NOAA data and Navionics Mobile maps in the US?
A. Navionics award winning cartography provides the most comprehensive marine and recreational port data available. the best available accuracy. the best quality and most detail. seamless vector charts providing clear, uncluttered detail at every zoom level, opposed to raster charts which present a single image of a scanned paper chart. Mobile applications are specifically designed to run on mobile smartphones. free Mobile updates with additional new features to existing users who are automatically notified through their iTunes account. |
Q. How can I report a problem I noticed on my chart?
A. Tap on the area of the chart/map that you see the problem. You will then be provided a button to 'Report a problem', just click to email it to Navionics Mobile Developers. |
Q. How do I report missing information for the Mobile map on my iPhone?
A. Navionics encourages users of all its products to submit feedback regarding any discrepancies that may be found to ensure that our products are the best and most accurate available. Your feedback counts! Help us make our products even better. You can 'Report a Point of Interest or a Problem' directly from the application. You can even attach a geotagged picture to your report. Take a picture, tap it on the map and follow the same procedure as above. The report is automatically sent to our Quality Department. |
Q. What devices is Navionics Mobile compatible with?
A. Navionics is compatible with iPhone 3G and 3GS, iPad Wi-Fi and Wi-Fi+3G and it is certified for some Android phones.
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Q. Does Navionics Mobile work on my iPod touch?
A. Yes, but only with second generation devices. With the iPod touch, you will not be able to locate your position because there is no GPS capability currently available on this mobile device nor can you 'click to call'; however, you are able to view all the charts and maps and the associated detail. |
Q. I do not have access to a Wi-Fi spot. Can I download Navionics Mobile anyway?
A. No. |
Q. The network connection was interrupted and so was the download. How can I resume?
A. Start the process over from the beginning. |
Q. I already own a Navionics Chart on a (CF or SD) digital media card. Can I use that map on my iPhone?
A. No. The map in your possession works only for that specific media card (CF or SD). The Navionics Mobile map has been optimized specifically to perform for use on iPhone and other smartphones. |
Q. Is there a user manual for Navionics Mobile on iPhone?
A. Yes. Selecting SETTING/HELP in the Navionics Mobile application, you will find a brief multilingual guide. Visiting the Mobile section of our website you'll find our USERS GUIDE. |
Q. What is the warranty policy?
A. All sales are final. Once the Navionics application is downloaded, you cannot cancel or withdraw it. |
Q. Can I load or back up Navionics Mobile on my PC?
A. Yes, but only through your iTunes account. |
Q. I downloaded the wrong chart. Can I change it at no cost?
A. No. Once you have downloaded the chart, all sales are final. |
Q. Can I save a Navionics Mobile map image on my iPhone?
A. Yes you can. You can take a snapshot of your iPhone screen at anytime. Simply hold down the "Home" button (the round one at the bottom of your iPhone), then push and release the "Sleep/Wake" button (the one on the top of your iPhone). Your iPhone screen will flash, and make the same sound as if you took a picture. The image of your screen has been recorded and is now in your Photos library. (Same steps for iPod touch devices only you will not hear the sound). |
Q. I do not have access to a Wi-Fi spot. Can I download Navionics Mobile anyway?
A. Yes, download using your PC and Ethernet connection. |
Q. Do I need extra hardware with my iPhone to run Navionics Mobile?
A. No. |
Q. Is Navionics Compatible with MAC?
A. Fugawi™ X-Traverse online map collection now supports Navionics marine charts for use with MacENC. For further information visit "http://www.fugawi.com. |
Q. I cannot open the .kmz file I received as an attachment in an email that was sent to me. What can I do to view it?
A. You must have Google Earth installed to view .kmz files. Once installed, you can click on the .kmz file and it will then appear in Google Earth or Google Maps in the exact location that the picture was captured or the route, track or marker was created. |
Q. I have purchased the iNavX application from iTunes, do I purchase the Navionics chart for my iNavX directly from iTunes?
A. No. The Navionics Mobile Apps that work with your iNavX application are only available through iNavX and X-traverse. The Navionics Mobile Apps purchased through iTunes are bundled and contain both the Navionics Application and the Charts for the region you selected. The Navionics Mobile Charts available on iNavX/X-traverse websites contain only the charts to work with the iNavX Application. |
Q. I am currently using your chart on my iPhone, can I use it with iNavX?
A. No. The Navionics Mobile App you purchased through iTunes will NOT work with your iNavX, it is bundled to include both the Navionics Application as well as the Navionics Charts for the region you selected. Navionics Mobile charts for use with your iNavX are only available through the iNavX/X-traverse websites and contain only the Charts. |
Q. I have purchased the iNavX application from iTunes and then I purchase the Navionics chart directly from iTunes. I then realized that it is not working because I should have purchased the Navionics chart from the X-Traverse/iNavX websites. Can I be refund for this chart?
A. No. The Navionics Mobile Apps that work with your iNavX application are only available through iNavX and X-traverse. The Navionics Mobile Apps purchased through iTunes are bundled and contain both the Navionics Application and the Charts for the region you selected. The Navionics Mobile Charts available on iNavX/X-traverse websites contain only the charts to work with the iNavX Application. |
Q. Do I need a connection to use the GPS function?
A. With the iPhone 3G, location technology is built into the device. Your approximate location is determined using available information from cellular network data, local Wi-Fi networks (if you have Wi-Fi turned on), and GPS (if you have an iPhone 3G; GPS not available in all locations). Please note that earlier versions of the iPhone are not guaranteed to work with Navionics Mobile. |
Q. How much storage space will Navionics Mobile consume on my iPhone?
A. It varies depending on the map you download, but is typically 100-200MBs, and can be as much as 525MBs. We recommend checking to see if you have enough memory space on your iPhone before proceeding with the download. |
Q.What should I do if I realize that my iPhone does not have enough memory to host the map that I have just purchased?
A. We recommend that you download the map to your PC using iTunes and then sync your iPhone. This way iTunes will notify you if you need to make more space available on your iPhone before proceeding and what it recommends you remove to do so. |
Q. Why is my iPhone having problems acquiring a satellite fix?
A. GPS signals may be weak if you are indoors or in a covered area. |
Q. What does my iPhone require before I can download Navionics Mobile?
A. With Navionics Mobile 3.0 or greater, your iPhone will require Apple OS software update 3.0 or greater. For more information on iPhone software updates, visit Apple's website. |
Q. I'm not able to sync my iPhone, what am I doing wrong?
A. Navionics Mobile app 3.0 or greater is only compatible with iPhones that are updated with Apple's iPhone OS 3.0 software or greater. Update your iPhone software then try to sync again. |
Q. How do I download Navionics Mobile to my iPhone?
A. Launch your iTunes (if you do not yet have an iTunes account, you will need to set one up first). You can purchase and download to your PC just as you would with any other application available on the App Store, and then sync your iPhone. Go to the App Store within your iTunes, then search for Navionics and click the "BUY APP" button. Once your iTunes indicates that downloading is complete, and you can see the Navionics app in your Applications Library of your iTunes, connect your iPhone to your computer, select it from the Device menu (left column in your iTunes), click the Applications tab, make sure your Navionics app is selected to sync, then click the Sync (or Apply) button (lower right corner). Once your iPhone has completed the sync process, your new Navionics Mobile app icon will appear on your iPhone. Press on the icon to launch the application. |
Q. Can I use my existing iTunes account to download Navionics Mobile?
A. Yes. Navionics Mobile is available on the App Store in the navigation category. Use your iTunes account to purchase and download as you would with any other application available on the App Store. |
Q. What about updates?
A. Navionics Mobile software applications are frequently updated to provide even greater features and functionality. When a new update is available, it overrides the previous version on the App Store and users are notified that an update is available for download. Navionics Mobile updates are currently FREE. |
Q. What is required to download Navionics Mobile to my iPhone?
A. You need to use your iTunes account, or set up a new one if you don’t already have one, to be able to download any application on the App Store. You can download using your iPhone directly, or you can use your PC and then once download is successful, simply sync your iPhone. |
Q. How do I pay?
A. You pay directly through your iTunes account. Terms of Sale, and App Store Terms and Conditions are available for your review on your iTunes. |
Q. Where can I find the icon that notifies me when there's an update available?
A. When updates are available for any of the Apps installed on your iPhone the App Store icon on your iPhone will appear with a small red dot on the upper right corner. The red dot will have a number inside it which indicates the number of updates that are available for your installed Apps. By clicking the App Store icon, and then 'Updates' (lower right corner of the screen), you'll be shown a list of all the available updates for your installed Apps, if any. Available updates are also indicated by viewing your Applications library in your iTunes and clicking on 'Check for Updates' on the lower right corner of your iTunes window. |
Q. I have downloaded Navionics in my iPhone directly. Is there anyway I can download it back to my computer?
A. Any new App you have downloaded to your iPhone directly is copied to your Applications Library when you sync your iPhone. |
Q. How will I be notified of an update to my Navionics Mobile app on my iPhone?
A. The App Store icon on your iPhone will indicate you have updates available with a small red circle on the top right corner which includes a number indicating the number of updates you have available. Press the App Store icon, then press Updates... all the available update are listed Since Navionics apps are very large files, you must use a wifi connection when updating direct to your iPhone, or use your computer. |
Q. How will I be notified of an update on my PC?
A. After launching iTunes, click on Applications in your Library. In the lower right corner you may see "# Updates Available", or click 'Check for Updates' to search for available updates, click it and iTunes will inform you if any updates to your existing apps are available. |
