Q. How do I maximize my battery life when running Navionics?
A. To maximize your battery life, always make sure that your iPhone Auto-Lock Setting is set on 1 Minute. Your screen will turn black, but your app will keep running and performing any operation you wish. |
Q. What are the available overlay options?
A. There are three chart overlay options: No Overlay shows Navionics maps with no overlay (this option is the only one available offline), Google shows Navionics maps with Google Maps overlay, Bing shows Navionics maps with Bing (Microsoft) overlay. |
Q. Does the overlay get stored on the iPhone?
A. No. The overlay modes are only available online and do not get stored. The data comes directly from the Google/Bing servers. |
Q. How is the overlay accessed?
A. To access overaly options you need to connect to 3G, WiFi or cellular coverage. |
Q. I have Ski: US, can i download a Ski Resort in Europe? (and viceversa)
A. No. To download a Ski Resort in Europe you must download Ski: Alps or Ski: Scandinavia. To download a Ski Resort in the US, you must have bought Ski: US. |
Q. I have downloaded the App, but I see no Ski Resorts in it. What do I do?
A. Click on the Download Ski Resorts icon on the top task bar. To download the list of Ski Resorts, the app will briefly need to connect to the Internet.. You can Search a Ski Resort by typing the name, or by selecting first the country/state and then choosing from the alphabetically ordered resort list using the alphabet side bar or typing the name. Downloaded Ski Resorts are saved in My Ski Resorts and in Favorites. |
Q. Do I need to have cellular coverage to use the App?
A.With an iPhone, cell coverage is needed when you access the "Download Ski Resort" area to download a Ski Resort, and if you use the App with the Google Maps overlay. |
Q. I'm not able to sync my iPhone, what am I doing wrong?
A. Navionics Mobile app 3.0 or greater is compatible with iPhones that are updated with Apple's iPhone OS 3.0 software or greater. Update your iPhone software then try to sync again. |
Q. How do I download Navionics Mobile to my iPhone?
A. Launch your iTunes (if you do not yet have an iTunes account, you will need to set one up first). You can purchase and download to your PC just as you would with any other application available on the App Store, and then sync your iPhone. (Downloading direct to your iPhone is not possible since the Apps are greater than 10MBs). Go to the App Store within your iTunes, then search for Navionics, locate the app that covers the region you require, then click the "BUY APP" button. The Navionics Mobile app will require some time to download. Once your iTunes indicates that downloading is complete, and you can see the Navionics app in your Applications Library of your iTunes, connect your iPhone to your computer, select it from the Device menu (left column in your iTunes), click the Applications tab, make sure your Navionics app is selected to sync, then click the Sync (or Apply) button (lower right corner). Once your iPhone has completed the sync process, your new Navionics Mobile app icon will appear on your iPhone. Press on the icon to launch the application.
http://www.itunes.com/ |
Q. Can I use my existing iTunes account to download Navionics Mobile?
A. Yes. Navionics Mobile is available on the App Store in the Navigation category. Use your iTunes account to purchase and download as you would with any other application available on the App Store. Go on the App Store to view all Navionics Mobile applications currently available.
App Store |
Q. Can I search a geographical area?
A. No. You can only search the following categories: Resort, Ski Trail, Lift, Refuge/Lodge, Sport Shop, Ticket Office, Ski School, Ski Rental, First Aid, Snow Park. |
Q. What does my iPhone require before I can download Navionics charts?
A. With Navionics Ski Maps for iPhone, your iPhone will require Apple OS software update 3.1 or greater. For more information on iPhone software updates, visit Apple's website.
http://www.apple.com/iphone/softwareupdate/ |
Q. Is there a limit to the number of 'Tracks' I can save?
A. You can store an unlimited number of Tracks. |
Q. How can I share my Photos, Tracks, Videos and Markers on Facebook and on Twitter?
A. If you have an active Facebook and/or Twitter account you can login and connect to it to share your Photos, Videos, Tracks and Markers from your Mobile app to your Facebook wall and Twitter page. |
Q. Can I report a problem from within the application?
A. Yes. You can report a problem by just tapping the area where you have found the problem and clicking Report a Point of Interest or a Problem. The problem report is automatically sent to our Quality Department. |
Q. Can I send Navionics information regarding new points of interest I would like to see on the maps directly from the application?
A. Yes. You can send us information regarding new Points of Interest by just tapping the area where you have found the POI and clicking Report a Point of Interest or a Problem. Add all possible information you have regarding the POI such as address, phone number etc. |
Q. What Ski Resorts are available in Europe?
A. You can find the list of available and coming soon resorts on our website.
http://www.navionics.com/MobileSkiCharts_EU.asp?ContinentID=4 |
Q. What Ski Resorts are available in US?
A. You can find the list of available and coming soon resorts on our website.
http://www.navionics.com/MobileSkiCharts.asp?ContinentID=5 |
Q. What Ski Resorts are available in Scandinavia?
A. You can find the list of available and coming soon resorts on our website.
http://www.navionics.com/MobileSkiCharts_Scandinavia.asp?ContinentID=4 |
Q. Can I record my track?
A. Yes. To record your Track, simply tap the Track button and recording starts. Tap Track again and recording stops. You have the choice to Stop&Save Track or to Stop&Delete Track. You will find the list of all your saved Tracks in the Favorite section of your app. Tracks are numbered in sequence, but can easily be renamed. When you Stop&Save, your Track is saved in Favorites but not shown on the chart. To visualize the Track, and restart recording, go to Favorites and select it.
www.navionics.com
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Q. How do I report missing information for the Mobile map on my iPhone?
A. Navionics encourages users of all its products to submit feedback regarding any discrepancies that may be found to ensure that our products are the best and most accurate available. Your feedback counts! You can 'Report a Problem' directly from the app |
Q. Is there a user manual for Navionics Mobile on iPhone?
A. Yes. Click SETTING/HELP in the Navionics Mobile application. The guide is available in English, French, Italian and German. |
Q. What smartphones will Navionics Mobile work on?
A. Navionics Mobile is currently available for iPhone 3G/3GS and iPod touch (second generation). We expect Navionics Mobile will be available for additional smartphones in the future however, at this time we cannot provide a date. Please check our website for news concerning additional smartphone compatibility or, email us writing "compatibility" as the subject. |
Q. Do you have Ski Resorts in Canada?
A. Yes. Check the on-line US catalogue.
http://www.navionics.com/MobileSkiCharts.asp?ContinentID=5 |
Q. Do I need WiFi to download the App?
A. No. The App is under 10MBs, you can download with any connection. |
Q. Do I need WiFi to download Ski Resorts?
A. No. Ski Resorts can be downloaded even without WiFi Coverage. |
Q. When my friends receive my email with my Markers, Tracks, Videos and Photos attached, what can they do with it?
A. The Tracks, Markers, Videos and Pictures you share can be easily overlayed in Google Earth or Google Maps, geotagged to their GPS position. Your friends, back at home, can track your adventures. |
Q. Is there a limit to the number of 'Favorites' I can save?
A. You can store up to 200 Favorites or Markers (photos, objects, POIs). |
Q. I cannot open the .kmz file I received as an attachment in an email that was sent to me. What can I do to view it?
A. You must have Google Earth installed on your PC to view .kmz files. Once installed, you can click on the .kmz file and it will then appear in Google Earth or Google Maps in the exact location that the picture was captured or the route, track or marker was created. |
Q. Does Navionics Mobile work on my iPod touch?
A. Yes, but only with second generation devices. With the iPod touch, you will not be able to locate your position because there is no GPS capability currently available on this mobile device nor can you 'click to call'; however, you are able to view all the charts and maps and the associated detail. |
Q. What is Navionics Mobile?
A. Navionics Mobile is Navionics electronic cartography product designed specifically for use on mobile devices like the iPhone. |
Q. How much does the Ski App cost?
A. For European customers: €4.99. For American customers: $2.99. Prices a subject to changes. Always double check on the App Store for the current price. |
Q. What about updates?
A. Navionics Mobile software applications are frequently updated to provide even greater features and functionality. When a new update is available, it overrides the previous version on the App Store and users are notified that an update is available for download. Navionics Mobile updates are FREE and can be downloaded to your PC and then synced with your iPhone. |
Q. Is Navionics Mobile available on Micro SD or CompactFlash?
A. No. Navionics Mobile applications are only available via download, they are not provided on digital media cards. |
Q. What is the warranty policy?
A. All sales are final. Once the Navionics application is downloaded, you cannot cancel or withdraw it. |
Q. Does Navionics Mobile support 3D?
A. No. |
Q. Can I use Navionics Mobile for road navigation?
A. No |
Q. Does the software provide spoken directions?
A. No. |
Q. Are other languages available?
A. English is the only language currently available. Nevertheless, within the App, in Settings/Help, you can find a short User Manual in English, French, Italian and German. |
Q. Does Navionics Mobile app use Magnetic North or True North?
A. Navionics Mobile app currently uses True North. With the iPhone 3GS the capability of adding an option for Magnetic North to our app is now possible and is being considered for inclusion in a future update. |
Q. How will I be notified of an update to my Navionics Mobile app on my iPhone?
A. The App Store icon on your iPhone will indicate you have updates available with a small red circle on the top right corner which includes a number indicating the number of updates you have available. Press the App Store icon, then press Updates, all the available update are listed Since Navionics apps are very large files, you must use a wifi connection when updating direct to your iPhone, or use your computer. |
Q. Can I load or back up Navionics Mobile on my PC?
A. Yes, you can back up your App but only through your iTunes account. This doesn't give you the possibility to view the chart, but only to re-download it on your iPhone. |
Q. How do I pay?
A. You pay directly through your iTunes account. Terms of Sale, and App Store Terms and Conditions are available for your review on your iTunes. |
Q. Sometimes when I launch my app it puts me in the wrong location. What can I do?
A. If you are uncertain your GPS is working properly try doing the following:
1. Make sure you have the Location Services in the ON position (Settings/General/Location Services ON/OFF)
2. Make sure the iPhone is exposed to the sky and out of doors.
3. Give the iPhone enough time to locate a signal (sometimes minutes)
4. Re-boot iPhone if a signal cannot be made.
5. Still problem? Check against other Apps using GPS such as Google Maps in the same position as Navionics. Does the other App place you in the same position as (GPS accuracy is affected by a number of factors, including satellite positions, noise in the radio signal, atmospheric conditions, and natural barriers to the signal.)
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Q. How can I take a picture from within the application?
A. First activate your GPS. Then simply click on the camera icon in the top left corner of your map screen. |
Q. How can I record a video from within the application?
Tap the camera icon in the top left corner of the screen and then select the video with the slider that appears in the bottom left corner. |
Q. How much storage space will Navionics Mobile consume on my iPhone?
A. It varies depending on how many Ski Resorts you store in your App. The App is less than 10MBs, and each Resort is about 1-2 MB max. |
Q. Do I need a GPS antenna for my iPhone to view Navionics Mobile Charts and see my position?
A. Location technology is built into the iPhone 3G and uses the GPS to display your location. Earlier versions of the iPhone are not guaranteed to work with Navionics Mobile. |
Q. Do I need to have cellular coverage to use the GPS function?
A. With the iPhone 3G, location technology is built into the device. Your approximate location is determined using available information from cellular network data, local Wi-Fi networks (if you have Wi-Fi turned on), and GPS (if you have an iPhone 3G; GPS not available in all locations). Once you have downloaded Navionics Mobile applications to your iPhone, they are resident on your device and are a reliable tool to access charts even when not in cell range. Please note that earlier versions of the iPhone are not guaranteed to work with Navionics Mobile. |
Q. Can I save a Navionics Mobile map image on my iPhone?
A. Yes you can. You can take a snapshot of your iPhone screen at anytime. Simply hold down the "Home" button (the round one at the bottom of your iPhone), then push and release the "Sleep/Wake" button (the one on the top of your iPhone). Your iPhone screen will flash, and make the same sound as if you took a picture. The image of your screen has been recorded and is now in your Photos library. (Same steps for iPod touch devices only you will not hear the sound). |
Q. How does the iPhone calculate my position?
A. The iPhone 3G calculates your position using its internal GPS. |
Q. Why is my iPhone having problems acquiring a satellite fix?
A. GPS signals may be weak if you are indoors or in a covered area. |
Q. The network connection was interrupted and so was the download. How can I resume?
A. Start the process over from the beginning. |
Q. Can I suspend or stop the download of a Ski Resort and complete it later?
A. Yes, just click on the X button that appears in the top right corner of the screen during the download. |
Q. Where can I find the icon that notifies me when there's an update available?
A. When updates are available for any of the Apps installed on your iPhone the App Store icon on your iPhone will appear with a small red dot on the upper right corner. The red dot will have a number inside it which indicates the number of updates that are available for your installed Apps. By clicking the App Store icon, and then 'Updates' (lower right corner of the screen), you'll be shown a list of all the available updates for your installed Apps, if any. Available updates are also indicated by viewing your Applications library in your iTunes and clicking on 'Check for Updates' on the lower right corner of your iTunes window. |
Q. I have downloaded Navionics in my iPhone directly. Is there anyway I can download it back to my computer?
A. Any new App you have downloaded to your iPhone directly is copied to your Applications Library when you sync your iPhone. |
Q. I have deleted my App by mistake, what do I do?
A. You can download it again, you won't be charged twice. |
Q. Are there any videos that show me more about Navionics Mobile Apps and Charts?
A. Yes. You can learn much more about Navionics Mobile Apps and Charts on our YouTube Channel. |
Q. Do electronic charts replace paper maps?
A. Users of the route cartography must pay attention to road signals and conditions: the indications given by the navigator are routing suggestions and do not indicate maneuvers that may be dangerous or incorrect due to data imprecision or road hazards. The use of the route cartography implies knowledge and acceptance of this notice. |
